Lobby Browsing
Aap jo games dekh rahe ho woh hamara server store nahi karta. Sirf game launch aur end ka record rehta hai.
LEGAL REFERENCE
Privacy Policy joh aapke liye likha gaya hai
sp0m par aapka personal information aur account details puri transparency ke saath handle hote hain. Hamari privacy framework Pakistani users ke liye banaya gaya hai, jahan local qanoon...
Data encryption on loginJazzCash aur Easypaisa secureAccount verification process
Hamari privacy posture aur data handling
Jab aap sp0m par account open karte ho, humne certain information collect karte hain — aapka naam, contact number, address, aur payment method jo JazzCash, Easypaisa, SadaPay ya Raast ho. Yeh information sirf aapke account verification aur withdrawal processing ke liye use hota hai. Hamara system encrypted connections use karta hai jab aap login karte ho. Hum third parties ko aapka data
nahi bechte. Agar aap Pakistan mein ho aur supported ilaqon mein hain, to aapka data sirf sp0m servers par store hota hai. Withdrawals ke liye, payment gateway ko temporary access milta hai verification ke waqt, lekin hamari side pe transaction record encrypted rehti hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY HELP CHANNELS
Agar aapko sawal ho apne data ke baare mein
Aapka privacy concern sunn ne ke liye hamara team ready hai. Contact karte ho to hum 24 ghante mein jawab dete hain. Aapka request delete karne ya information correct karne ke bare mein pooch sakte ho.
Team online
Email Support
[email protected] par apne concern likhiye. Hum detailed response dete hain isi email address se, usually 12-24 ghante mein.
In-Account Messaging
Apne sp0m account se directly message kar sakte ho. Support team wahan notification dekhta hai aur reply deta hai jab aap next login karte ho.
Data Request Form
Settings menu mein ek form hai jo aapko apne stored data dekh ne deta hai. Download kar sakte ho CSV format mein.
CREDIBILITY SIGNALS
Kyun aap apna data sp0m ko de sakte ho
Hamara privacy commitment concrete practices par base hai, na sirf promises par. Har transaction encrypted rehta hai. Withdrawals ke liye multi-step verification hota hai. Account access logs hamari side pe maintain hote...
Encrypted Login
Jab aap username aur password enter karte ho, woh HTTPS protocol se encrypted transfer hota hai. Hamara server cipher store karta hai, plain text nahi.
Payment Isolation
JazzCash, Easypaisa, SadaPay aur Raast transactions alag gateway se process hote hain. Hamara system sirf confirmation receive karta hai, paise handle nahi karta.
Withdrawal Verification
Pehli baar withdraw karte ho to aapka phone number aur bank account verify hote hain. Dobara verify karte hain agar withdrawal amount unusual ho.
Account Activity Logs
Aapke login attempts, device changes, aur payment updates hamari records mein rehte hain. Aap Settings mein apni activity history dekh sakte ho.
Data Retention Limits
Agar aap apna account inactive rakh do 12 mahine se zyada, personal data hamara system delete karti hai. Payment records compliance ke liye 7 saal rakhte hain.
Third-Party Zero Access
Hamara analytics provider aur hosting company aggregate data dekh sakte hain, lekin individual account details nahi. Sirf sp0m team ko full access hai.
POLICY CONSISTENCY
Hamara privacy approach har page par same hai
Privacy sirf ek page nahi hai — yeh hamari har feature mein built hai. Jab aap slots khelte ho, lobby par kaun game dekh raha ho woh tracked nahi hota. Jab aap...
Live Table Sessions
Live dealer chat messages archived nahi hote. Sirf payout records aapke account statement mein show hote hain.
Sportsbook History
Aapke bets aur odds jo select kiye woh sirf aapka account dekh sakta hai. Public leaderboards mein aapka naam appear nahi hota.
Mobile App Data
sp0m app aapke phone location nahi track karta. Sirf app push notifications ke liye device token store hota hai.
Deposit Method Privacy
JazzCash, Easypaisa, SadaPay ya Raast account details aapke phone par rehte hain. Hamara server unhe store nahi karta — sirf transaction ID.
Cookie Policy
Hamara website session cookies use karta hai (aapka session active rakhn e ke liye). Tracking cookies nahi hote. Third-party ads nahi hain.
Newsletter Opt-In
Promotions email ka sign-up optional hai. Aap Settings mein kabhi bhi unsubscribe kar sakte ho — fir nahi milega.
ACCOUNT SECURITY LAYERS
Hamara infrastructure aapka account protect karti hai
sp0m ne multiple security layers banaye hain taake aapka account aur withdrawals safe rahen. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, woh process secure...
OTP on Withdrawal
Har withdrawal request par aapko SMS ya phone app se...
Device Fingerprinting
Agar aap naya device se login karte ho, account automatically...
Payment Gateway Encryption
JazzCash, Easypaisa, SadaPay aur Raast channels encrypted tunnels mein chaltay...
Login Session Timeout
Agar aap 30 minit inactive rahe, automatic logout hoti hai...
Withdrawal Address Verification
Pehla withdrawal jo account mein registered phone se hota hai...
Fraud Detection System
Hamara AI unusual withdrawal patterns detect karta hai. Agar sudden...
Zyada puche jaane wale sawal
Nahi. Aapka personal data sirf account verification aur withdrawal processing ke liye use hota hai. Hamara policy third parties ko yeh information nahi deta. Marketing companies, data brokers, ya ads networks ko access nahi dete. Sirf internal sp0m team dekh sakta hai.
Nahi. Jab aap JazzCash se deposit karte ho, aap apne JazzCash app mein approve karte ho. sp0m ko sirf confirmation milta hai. Aapka JazzCash PIN ya account details sp0m ke server par nahi jaate. Gateway level par encrypted transfer hota hai sirf.
Haan, partly. Jab aap apna password change karte ho, automatic logout sab sessions mein hoti hai. Agar unauthorized login detect hote hai, aapka account freeze hoti hai pending verification ke. Aapka old login history (device, IP) aap Settings mein dekh sakte ho.
Withdrawal records 7 saal hamara system store karta hai. Yeh Pakistani tax aur compliance rules ke liye zaruri hai. Aapke personal details (naam, address) sirf 2 saal rakhte hain inactive account hone ke baad. Active account ho to indefinitely rehte hain jab tak aap active ho.
Nahi. App aapka GPS location use nahi karta. Sirf push notifications ke liye device token store hota hai. Agar aap notification disable kar do, koi tracking nahi hoti. App cache locally store karta hai aapke recent games aur wallet balance.
Haan. Settings mein ek request form hai. Personal data delete ho jayega, lekin transaction records (compliance ke liye) 7 saal rahengi. Account delete request mein aapka username, email aur linked JazzCash/Easypaisa number zaruri hote hain.
Haan. Policy major change hote hain to aapke email par notification jayega. Minor updates ke liye Settings mein 'Policy Updates' section hai. Aap wahin read kar sakte ho. Naya policy accept karna padta hai pehli withdraw se pehle.